Question 1

How long does processing take?

Accepted Answer

Processing typically takes 10-30 seconds for most documents. Larger PDFs with many pages may take up to 1-2 minutes. You'll see a real-time progress indicator while your document is being processed.

Question 2

What file formats are supported?

Accepted Answer

We support PDF documents and common image formats including PNG, JPG, and JPEG. Files can be up to 10MB in size. For best results, ensure your document is clear and readable.

Question 3

Is my data secure?

Accepted Answer

Absolutely. Your files are processed over a secure SSL connection and are deleted immediately after conversion. We never store your financial data, and our servers are GDPR compliant. Your privacy is our priority.

Question 4

Which banks are supported?

Accepted Answer

Our AI works with statements from any bank worldwide. Whether you have statements from major banks or small credit unions, in any language or format, our system can extract the transaction data.

Question 5

What if the extraction isn't accurate?

Accepted Answer

Our AI achieves high accuracy, but some handwritten or very low-quality scans may have issues. You can review all extracted data before exporting. If you need help, contact us at info@bankstatementtotable.com.

Question 6

Do I need to create an account?

Accepted Answer

No! You can convert your first document completely free without signing up. If you want to convert more, you can purchase page credits starting at $7 / €7 for 20 pages.

Question 7

How do page credits work?

Accepted Answer

Each page of a document you convert uses one credit. Credits are available in packages of 20, 40, 60, or 140 pages. It's a one-time purchase with no subscription — buy more anytime from your dashboard.

Question 8

Can I get a refund?

Accepted Answer

Yes. If you're not satisfied for any reason, contact us within 7 days of purchase and we'll issue a full refund. No questions asked.

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